Consumer Resources

State Housing Information

Pennsylvania Office of Financial Education – Housing Information

Pennsylvania Housing Finance Agency (PHFA)

PHFA Quick Start Housing Resources – Lackawanna County:

State Agencies

PA Department of Education:

PA Department of Health:
Includes information on emergency preparedness

PA Department of Insurance:

PA Department of Labor & Industry:
Includes information on permits, building codes, etc.

Information on contractors certified as lead based paint abatement contractors:

PA Department of Military & Veterans Affairs:

PA Office of Financial Education:

PA Housing Finance Agency:

PA Public Utility Commission:

PA Department of Public Welfare (Apply for benefits online through COMPASS):

PA Law Help: guide to free legal information and legal services:

Office of Children, Youth & Families:

Office of Mental Health & Substance Abuse Services:

Office of Long Term Living:

Department of Community & Economic Development:

Department of Aging:

Office of Consumer Advocate: The Pennsylvania Office of Consumer Advocate was established by the General Assembly in 1976 to represent the consumers of Pennsylvania in matters involving their utility service.

PA Commission on Human Relations: Discrimination, prejudice and bias, three words that can mean a lot of things to a lot of people. Our purpose is to provide you with answers to questions that you may have about the Commission, our procedures and our role within Pennsylvania: investigating complaints of discrimination and monitoring bias-related crimes and tension within our communities. .

Federal Agencies

Government National Mortgage Association (Ginnie Mae):

Department of Housing and Urban Development (HUD):

The Federal Register (Published by the Office of the Federal Register, National Archives and Records Administration (NARA), the Federal Register is the official daily publication for rules, proposed rules, and notices of Federal agencies and organizations, as well as executive orders and other presidential documents):

American with Disabilities Links

American with Disabilities Act: (Housing Design Information)

The Administration on Developmental Disabilities ensures that individuals with developmental disabilities and their families participate in the design of and have access to culturally competent services, supports, and other assistance and opportunities that promotes independence, productivity, and integration and inclusion into the community. provides quick and easy access to comprehensive information about disability programs, services, laws and benefits. You can begin your search by visiting any of the nine subject areas at the top of this page. To find disability resources in your state just click on the Find State and Local Resources map located in each of these subject areas.

National Council on Independent Living:

Energy Conservation

Winterizing your home:

Other Important Links

PA Association of Housing & Redevelopment Agencies:

National Alliance of HUD Tenants (NAHT):

Offers tenants and interested community members insights into organizing, understanding tenants’ rights and opportunities for training on Section 8 and related issues.

National Fair Housing Advocate:
This is a resource designed to serve both the fair housing advocacy community and the general public with timely news and information regarding the issues of housing discrimination.    Professional & consumer

Housing Assistance Council information for individuals:

National Center for Healthy Housing:

The National Low Income Housing Coalition

Technical Assistance Collaborative, Inc.:
TAC is a national non-profit organization that works to achieve positive outcomes on behalf of people with disabilities, people who are homeless, and people with other special needs by providing state-of-the-art information, capacity building, and technical expertise to organizations and policymakers in the areas of mental health, substance abuse, human services, and affordable housing

Home Modifications

Resource Chart:

Other contacts: